HCRS awarded Behavioral Health Care Certification

SPRINGFIELD, Vt. – Health Care and Rehabilitation Services announced that it has earned The Joint Commission’s Gold Seal of Approval for Behavioral Health Care by demonstrating continuous compliance with its performance standards. The Gold Seal is a symbol of quality that reflects a health care organization’s commitment to providing safe and quality care to the individuals it serves.

The certification recognizes health care organizations that integrate and coordinate an individual’s behavioral health and primary physical health care services to facilitate access to a broad array of behavioral health care, medical care and community-based social services and supports. These organizations focus on key concepts of individual-centered, comprehensive, and coordinated care and services that support recovery and resilience philosophies.

HCRS underwent a rigorous, unannounced onsite review May 7-10, 2019. During the visit, a team of Joint Commission reviewers evaluated compliance with related certification standards including those covering the care, treatment, or services provided; environment of care; leadership; human resources; outcomes measurement; and rights and responsibilities of the individual served. Joint Commission standards are developed in consultation with health care experts and providers, measurement experts, and patients. The reviewers also conducted onsite observations and interviews.

“Behavioral Health Care Certification recognizes health care organizations committed to fostering continuous quality improvement in safety and quality of care,” says Mark Pelletier, R.N., Accreditation and Certification Operations, The Joint Commission. “We commend HCRS for using certification to reduce variation in its clinical processes and to strengthen its program structure and management framework for individuals served.”

According to HCRS CEO George Karabakakis, Ph.D., “We value the Joint Commission accreditation process as a way to ensure that our services are in compliance with national standards for behavioral health care. The process also provides us with improvements we can make to ensure we’re providing the best possible services. My thanks go out to all our dedicated staff who were involved in this year’s onsite survey.”

HCRS has been accredited by The Joint Commission since 2003 and undergoes an onsite survey every three years. Additional self-assessments are conducted annually. For more information, please visit www.jointcommission.org.

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