Green Mountain Power warns customers about phone scam

COLCHESTER, Vt. – Green Mountain Power is warning customers about a rise in scam calls, after dozens of reports Thursday, Aug. 15. The scammers are claiming to be from GMP and threatening to cut off power within just 30 minutes if you don’t pay immediately. GMP would never do that. If you receive a call like that, just hang up – it is a scam.

“We got flooded with calls starting this afternoon – customers alerting us, and wanting to let other customers know that a scammer is calling Vermonters,” said Mary Morris, manager of Customer Care for Green Mountain Power. “GMP does not threaten immediate shut off, or demand immediate payment by credit card or pre-paid cards. If someone does this – it is a scam,” she said.

These calls are not from Green Mountain Power. If you get a call like this you should hang up.  Also remember:

  • Do not provide payment or personal information
  • Do not engage with the caller
  • Do not call back that number
  • Call GMP Customer Service at 888-835-4672 to report the call, and any details about it, like the number it came from, the caller’s name, and what the caller said

Customers are also encouraged to report this scam to the Vermont Attorney General’s Consumer Assistance Program at 800-649-2424 (in state) or 802-656-3183 or online at www.ago.vermont.gov/cap/.

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