WINDSOR, Vt. –The National Committee for Quality Assurance (NCQA), a private, non-profit organization dedicated to improving health care quality, has awarded Mt. Ascutney Hospital and Health Center (MAHHC) Level 3 Recognition – the highest level attainable – as a Patient Centered Medical Home (PCMH). This is third consecutive time the hospital has earned NCQA recognition.
The Patient-Centered Medical Home (PCMH) is a care delivery model in which treatment is coordinated through primary care physicians to ensure that patients receive care when and where they need it, and are active partners in their health care. The NCQA’s Patient-Centered Medical Home program recognizes primary care providers who have demonstrated they can effectively coordinate care among all of their patients’ health care providers. The model benefits patients by giving them better access through expanded hours and web support, helping them understand their treatment options and better manage chronic conditions while creating a partnership with their provider.
In order to qualify for Level 3 PCMH recognition, MAHHC’s outpatient clinics at Mt. Ascutney Hospital and Health Center in Windsor and the Ottauquechee Health Center in Woodstock successfully met a comprehensive range of performance benchmarks for patient care, including effective planning, coordination and access to care, as well as measuring performance and quality.
Mt. Ascutney Hospital’s CEO and Chief Medical Officer, Joseph Perras, MD, noted, “This is an honor for us, but it’s one that we worked hard to achieve. Quality isn’t a one-time thing for us; it’s something our staff focuses on every single day, and I’m pleased to see this well-deserved recognition of their commitment.”
Mary Joyce, MD, Director of Primary Care at MAHHC added, “This recognition is most gratifying as we achieved it less than a year after implementing a true team-based care model in the clinic. Physicians, ANPs and PA-Cs care for patients assisted by RNs, LPNs, CMAs and team secretaries to be sure all patients get all the care they need at every visit.”